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Patient counseling; implementation
Patient counseling is intended to help improve transparency in the healthcare system by providing information about healthcare and thus strengthen patients' rights.
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Patienten- und Pflegebeauftragter der Bayerischen Staatsregierung
Patienten- und Pflegebeauftragter der Bayerischen Staatsregierung
Secure contact form
Street address
Haidenauplatz 1
81667 München
Postal address
Postfach 800209
81602 München
Phone
Website
Standort im BayernAtlas
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Patienten- und Pflegebeauftragter der Bayerischen Staatsregierung
Street address
Gewerbemuseumsplatz 2
90403 Nürnberg
Postal address
Gewerbemuseumsplatz 2
90403 Nürnberg
Phone
Website
Procedure details
Description
Access to knowledge about our healthcare system has become easier. Nevertheless, it is often the flood of information that creates a growing need for targeted advice.
Patient advice is offered by many different organizations in Bavaria. In addition to the Patient and Care Commissioner of the Bavarian State Government, the following advisory bodies also offer advice:
- Representatives of the medical professions, such as general practitioners, specialists, dentists, pharmacists, psychotherapists
- Hospitals and the independent patient advocacy organizations based there
- Patient counseling centers, such as the Gesundheitsladen München e.V.
- Psychosocial counseling centers, such as the Crisis Services Bavaria
- Social associations or the Verbraucherzentrale Bayern e.V.
- Self-help organizations, self-help groups or self-help contact points
- Health authorities
- Specialist offices for care and disability facilities - quality development and supervision - (FQA)
- Specialist authorities, such as the Bavarian State Office for Health and Food Safety (LGL) or the Bavarian State Office for Nursing (LfP)
- Health and care insurance companies
- Care support centers and specialist centers for caregiving relatives
- Specialist center for dementia and care in Bavaria
- Professional organizations, such as the Bavarian State Medical Association, the Bavarian State Dental Association, the Bavarian State Chamber of Pharmacists, the Bavarian Chamber of Psychotherapists or the Association of Statutory Health Insurance Physicians or Dentists in Bavaria
The advisory services differ in terms of their main topics or support options. The Bavarian Patient and Care Portal (see "Related links") provides an overview of the advisory services available. It provides information on who patients can turn to with specific questions.
Related links
Related issues
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Patient complaint; submission
Patients have the option of submitting a complaint if they have problems in connection with medical, dental or psychotherapeutic treatment in Bavaria.
Status: 30.10.2024
Editorially responsible for prodecure description: Bayerisches Staatsministerium für Gesundheit, Pflege und Prävention
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