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Citizens' questions; information from the service center of the state government BAYERN DIREKT

Welcome to BAYERN | DIREKT. The Service Center of the Bavarian State Government is the central point of contact for your questions on current topics and administrative matters.

Responsible for you

Bayerische Staatskanzlei

Bayerische Staatskanzlei

Street address

Franz-Josef-Strauß-Ring 1
80539 München

Postal address

Postfach 220011

80535 München

Procedure details

The service center answers your questions on current topics and administrative matters, lists contact persons at specialist authorities and other responsible offices of the Bavarian State Government and offers you brochures, Internet sources and other information material.

Please note: BAYERN | DIREKT does not provide legal information and does not mediate in disputes or other disputes.

You can reach the service center of the Bavarian State Government
by telephone on 089 / 12 22 20
during the service hours of
Monday to Thursday: 8 am to 6 pm,
Friday: 8 am to 4 pm.

You can also submit your request via the contact form or send an e-mail to direkt@bayern.de.

Questions to specialist ministries

If you have questions for a specific ministry or suggestions regarding its website, please contact the relevant department directly.

You can find an overview of the contact details of all ministries in Bavaria under "Related links".

Questions about club celebrations and traditional festivals

The "Sorgentelefon Ehrenamt ", which can be reached during the service hours of BAYERN | DIREKT on 089 / 12 22 212 , is an additional service of the Bavarian State Government for all volunteers with questions about club celebrations and traditional festivals.

The guidelines for club celebrations (see "Related topics") and the volunteer hotline help clubs and volunteers to find their way through the maze of regulations for events.

You can also submit your request by e-mail to direkt@bayern.de or via the contact form for volunteering.

Telephone charges apply according to the cost list of your telephone provider for a call with the area code 089.

The information is free of charge.

Please note: Bayern Direkt does not provide any legal information and does not mediate in disputes or other disputes.

Status: 02.06.2025
Editorially responsible for prodecure description: Bayerische Staatskanzlei
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