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If you, as a public transport company, transport severely disabled people and their accompanying persons, guide, assistance or assistance dogs or objects carried free of charge on local public transport, you can apply for reimbursement of fare losses.
This form can be submitted electronically (e.g. via a secure contact form using your user account with login via the electronic ID function or the ELSTER certificate) or handwritten and signed in paper form to the responsible authority.
The Federal Office of Administration (BVA) reimburses transport companies in local and long-distance transport for fare losses incurred for the transportation of severely disabled persons and their accompanying persons.
You can receive a reimbursement for a completed calendar year. If you have received advance payments for the billed year, the corresponding amount will be taken into account.
The Federal Office of Administration (BVA) will reimburse you the costs of local transport for the transportation of
The amount of the reimbursement depends on the respective percentage of your federal state or a reimbursement rate determined individually for you.
You can apply for reimbursement for lost fares:
Further requirements:
You must submit the following with your application
If you are submitting an application to the Federal Office of Administration (BVA) for the first time, you must also submit
You must apply online or in writing to the Federal Office of Administration (BVA) for the final reimbursement of fare losses on local public transport:
Submit application online:
Submit an application by post:
Your application will be processed and checked by the BVA. If you meet the requirements for reimbursement of lost travel expenses, you will receive the amount due to you.
There are no costs.
Processing takes up to 3 months after the complete documents justifying the refund have been received.
Fare income is always calculated on a gross basis.
If, as a transport company, you transport persons accompanying severely disabled persons and their accompanying objects or guide, assistance or assistance dogs free of charge on long-distance public transport, you can apply for reimbursement of fare losses.
If you, as a transport company, transport severely disabled persons, their accompanying persons, assistance dogs or objects carried free of charge on long-distance or local public transport, you can apply for advance payment of the reimbursement of fare losses.