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Online ID card; resetting the PIN and activating the online ID card function
You can have the PIN of your ID card or eID card reset or activate the online ID function of your ID card.
Responsible for you
Markt Sulzberg - SG 31: Bürgerbüro, Wahlen
Street address
Rathausplatz 4
87477 Sulzberg
Postal address
Rathausplatz 4
87477 Sulzberg
Phone
Fax
Website
Opening hours
Standort im BayernAtlas
Route planner
Timetable for public transport
Procedure details
Description
Since 15.07.2017, the ID card has been issued as standard with an activated online ID function (also known as the eID function) to persons aged 16 and over; since 01.01.2021, EU citizens and nationals of the European Economic Area aged 16 and over can receive eID cards with an electronic proof of identity function. An activated eID function and PIN are required to be able to identify yourself online to companies and authorities.
The one-time PIN (contained in the PIN letter that is handed out when the application is made at the authority) can be replaced with a personal PIN when the document is handed out at the authority or by the person concerned themselves on their smartphone or at a citizen terminal. The online ID card is then ready for use.
If your PIN has been set but forgotten or the PIN letter has been misplaced, you can contact any ID card or eID card authority. If the online ID function has not yet been activated, you can contact the issuing or responsible ID card or eID card authority.
Requirements
The following requirements apply to the applicant:
- You are the holder of an ID card or an eID card.
Required documents
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Identity card or eID card
Proceedings
Please contact your identity card or eID card authority.
Fees
none
Processing time
As a rule, directly at your local ID card or eID card authority.
Special notes
The online ID card can only be activated at the issuing or competent authority or a new PIN can only be set at an ID card or eID card authority.
The PIN reset and activation service as an additional offer was suspended on 29.12.2023.
Legal bases
Related issues
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eID card; applicationEU citizens and nationals of a country belonging to the European Economic Area can apply for the eID card at their local authority.
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Identity card; applicationGermans can apply for an identity card at their local authority.
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Identity card; blocking and unblocking the online ID function in the event of loss
You can have the online ID function of your ID card blocked either by calling the telephone blocking hotline or at the ID card authority. If you find your ID card again, you can have it unblocked at the ID card office.
Status: 08.07.2025
Editorially responsible for prodecure description: Bayerisches Staatsministerium des Innern, für Sport und Integration
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